Handle installation enquiries, estimates, technician scheduling, service calls, GST billing and seasonal AMC visits — with every job tied to the customer who called.
Summer brings a rush of installations and "AC not cooling" calls at the same time. Without one system, the busiest weeks are when jobs, parts and payments slip.
Service calls pile up in phone logs and WhatsApp with no priority or due date.
No record of who is going where today, or which job is waiting for parts.
Split units, copper pipe kits and labour priced in messages, then re-typed into the bill.
Stock of units and pipe kits never matches what was billed.
Quarterly servicing for office ACs lives in a spreadsheet nobody checks.
Installation advances and part payments become guesswork at month-end.
Built on the AC / HVAC workflow in the ServiceKhata360 catalogue — enquiry, estimate, installation, service and AMC — with each step in the same system.
Every screen below is a real ServiceKhata360 screen captured with demo data. Click any screenshot to enlarge it.
Installations, service calls and AMC visits with technician, priority, due date and live status. "Waiting Parts" shows exactly which jobs are stuck; the calendar shows overloaded days.
More about Work Assignment
Each complaint gets a priority from Low to Critical, a technician and a due date. Open, In Progress, Resolved and Overdue counts sit at the top.
More about Service Requests
"Need 4 split ACs for new office" and "AMC for existing 3 ACs" — each enquiry with its source, status and one-tap call or WhatsApp.
More about Lead Management
One GST quotation for split units, copper pipe and labour, with HSN/SAC and the right GST slab per line — then convert it into an invoice.
More about Estimates & Invoices
Invoices show amount received and balance due, with Paid, Partial or Unpaid updated as payments come in.
More about Billing & Accounting
Covered assets with serial number and warranty expiry, covered services with number of visits and frequency, an expiry alert and Renew AMC.
More about AMC ManagementWant to see these screens with your own items and customers? We'll set up a demo around your AC service workflow.
Book a Free DemoWhen an office calls about an AC in July, the team can see what was installed and billed, what is still due, and whether the AMC covers the visit — because enquiry, invoice, AMC and service calls all sit on one customer.
Enter data once, and let it flow.
All of these are part of the same platform — sharing one database, so nothing has to be reconciled by hand.
Installation and AMC enquiries with owner and next follow-up.
Units, pipe kits and labour with HSN/SAC and GST.
Technician, priority, due date, table and calendar views.
Assigned, Accepted, On The Way, In Progress, Waiting Parts, Completed.
Complaints with priority, technician, due date and activity.
Units, pipe kits and spares with live stock and low-stock alerts.
Invoices with Paid, Partial and Due tracking.
Installation advances applied to the invoice later.
Covered ACs, covered services, billing cycle and renewal.
Visit date, technician and Pending, Completed or Skipped status.
Send technician details when a request is assigned; AMC expiry reminders.
Technician attendance with late marking and payroll from attendance.
WhatsApp messages go out from your own WhatsApp number, linked to ServiceKhata360 with a one-time QR scan — our team helps you set it up during onboarding.
Every call logged with a priority and due date — overdue ones stand out.
The calendar shows overloaded days before they happen.
The item catalogue fills in rate, HSN/SAC and tax.
Stock updates with every purchase and sale.
AMC visits scheduled by the contract's frequency.
Expiring contracts are flagged; reminders can go out on WhatsApp.
Partial payments and balances on every invoice.
Purchases, dues and past complaints on the customer page.
An office asks for split ACs for its new floor, then wants them serviced through the year.
Illustrative scenario showing how existing ServiceKhata360 modules fit together — not a customer testimonial.
See this flow in a demoSource "Call", requirement "Need 4 split ACs for new office".
Split units, copper pipe kits and installation with GST, as a clean PDF.
A work assignment for a technician, with due date and priority.
Status moves On The Way → In Progress → Completed.
Billing the units reduces stock automatically.
The advance is applied; the balance shows as due.
ACs added as covered assets with serial numbers; servicing, 3 visits, quarterly.
Each visit assigned to a technician and marked Completed with remarks.
"AC not cooling" logged against the same customer and resolved.
The contract shows Expiring ahead of its end date — Renew AMC starts the next term.
One plan, every module
Plans include Billing, Accounting, Inventory, CRM & Sales, Service, Workforce and Automation — no separate add-ons. Some advanced items (for example Projects or extra firms) depend on the plan; our team will confirm what fits your business.
See ServiceKhata360 with your own workflow — enquiries, estimates, technicians, service calls, billing and AMC.
Mon–Sat · 10:00 AM – 6:00 PM IST
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