If your team manages leads on WhatsApp and complaints in registers, it’s time to upgrade. ServiceKhata360 helps you manage the complete service cycle: Lead → Follow-up → Complaint → AMC → Quotation → Invoice → Payment with full control and tracking.
🔥 Trusted for service operations • Faster billing • Better complaint history • Higher collection rate
Service CRM is a customer relationship management system made especially for service businesses. Unlike normal CRM tools, a Service CRM focuses on operations like complaint tracking, technician assignment, service history, AMC renewals, quotations and billing.
In India, most service businesses still work on diaries, Excel sheets, and WhatsApp chats. That causes missed follow-ups, repeated complaints, unclear service history, delayed invoices, and unpaid dues. With ServiceKhata360 Service CRM software, every customer record becomes structured, searchable and trackable. This means your team delivers faster service, your customers feel professional support, and you collect payments on time.
WhatsApp chats get lost. Leads never convert. With reminders & pipeline, you close more deals.
Customer calls again, but team doesn’t remember old visits. CRM keeps full complaint timeline.
Invoices made but collection weak. Track paid/unpaid/due & follow-up for collections.
Track installation leads, complaints, site visits, warranty, and AMC renewals. Manage dispatch/return for DVR, camera, cable & accessories with project tracking.
From inquiry to service call to billing—manage every customer record, technician schedule, spare parts and service history professionally.
AMC renewals are the biggest revenue. Set AMC reminders, schedule visits, track filters replacement and maintain full customer service log.
Manage leads, site surveys, installation projects, complaint tickets and invoicing in one system.
✅ Also suitable for: Elevator, Generator, CCTV Dealers, Laptop/Printer Repair, Plumbing, Electrician Services etc.
Convert inquiries into customers using pipeline + reminders + follow-up history.
Each customer has full service call history, remarks, payments & resolution record.
Renewal alerts + visit scheduling + AMC tracking to increase recurring revenue.
Make GST estimates, share PDF with your branding and win trust instantly.
Billing + payment tracking: paid / unpaid / due amount collection system.
Issue/dispatch items, return items, track usage and convert directly into invoice.
We will show the complete system: Leads, Complaints, AMC, Billing, Projects & Reports. Ideal for Indian service companies.
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These questions help SEO + customers understand your product better.
ServiceKhata360 is one of the best Service CRM software options for Indian service businesses. It includes leads, follow-ups, complaints timeline, AMC renewals, estimates, invoices, payments and project dispatch/return flow in one system.
Yes. It is specially designed for service industries like CCTV, AC repair, RO service, electronics, solar, inverter and similar service businesses. You can track customer history and recurring AMC visits.
Yes. You can create GST estimates and invoices, download branded PDFs, and track payments: full paid, unpaid, and due amounts for better collections.
Yes. AMC management is included. You can add AMC contracts, set renewal reminders and schedule visits. This helps you increase recurring revenue from old customers.
Yes. ServiceKhata360 provides a desktop app option for teams that need faster entry & billing. You can also access CRM on browser mobile.
You can request a demo on WhatsApp. Our team will guide you with setup, training and support. Click the WhatsApp button on this page to get instant help.